A Faster Letter Delivery Process

Letter writing has a big impact, but we know the experience of writing to your sponsored child isn’t perfect. One of the most common requests we’ve received from supporters has been to make letter writing faster. And we have good news: we’re making it happen! Over the coming months, we’re rolling out a new letter writing process, one that will reduce the time it takes to send and receive a letter. Here’s how it works.

19 Apr, 2016


A Faster Letter Delivery Process

That’s all there is to it. You don’t need to do anything differently, but your letters can be in your sponsored child’s hands much sooner! And now for all the questions we know you might have.

Will I still receive paper letters?

Yes! When your sponsored child writes to you, his or her letter will go through a similar process to yours—it will be scanned at your child’s country office and a digital copy (with the translation) sent to us. We’ll print your letter and send it to you in the mail, so you’ll still get to see your sponsored child’s handwriting and drawings. (And the quality is so good, you may not even be able to tell the difference!) But the best part is you will receive letters much quicker than in the past.

Can I receive my letters electronically instead of on paper?

Yes, but … not quite yet. As our system is updated in the coming months, you will be able to choose to only receive your letters digitally, which will help reduce our printing and mailing costs even further. We’re committed to practising good stewardship by keeping print and post costs to a minimum, and we’ll be sure to let you know as soon as this system is ready.

Can I still send stickers and other paper gifts?

Absolutely! Stickers, birthday cards, photos, bookmarks, post cards and other paper gifts will still be sent to your sponsored child. Just bear in mind that these items could take as long as two months to arrive at the child’s centre, as they will need to be manually posted.

When will my sponsored child’s country start sending and receiving digital letters?

This new system is being rolled out across all of our countries over the coming months, with the first being Bolivia, El Salvador, Kenya and the Philippines.

Is writing letters really all that valuable?

Your letters are the best and most important way you can build a relationship with your Compassion sponsored child. Through letters, you and your sponsored child learn about each other’s lives, families and how you can pray for each other. What a privilege!

And the impact of your letters is clear. In a study on the impact of letters, we found:

  1. Children feel a greater sense of joy, love, encouragement and belonging when they receive letters from their sponsors.
  2. They feel more motivated at school and church activities.
  3. They consistently demonstrate greater confidence.
  4. They keep these letters forever, regularly reading them, particularly when they are discouraged.

The important thing to note is that you do not need to do anything differently. Keep writing your letters, and we will take care of the rest.

If you have any other questions, please feel welcome to email us at compassion@compassion.com.au.

This new letter writing process is just one of the ways we’re building a better Compassion—one that will be ready to help more children, and help you build a stronger relationship with your sponsored child.

Thank you for all you’re doing to release children from poverty in Jesus’ name.

Write a letter to your sponsored child now.


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